Definitions
For the purposes of these Terms and Conditions:
• “Company” refers to MOGAN SPORT PLANET SDN. BHD., Registration No. 202601018821 (1680918-W).
• “Goods” refers to sports goods, sports equipment, accessories, apparel, and related products offered for sale on the Service.
• “Orders” means a request by you to purchase Goods from us.
• “Service” refers to the website and online services operated by MOGAN SPORT PLANET SDN. BHD.
• “You” means the individual accessing the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Acceptance of Terms
By accessing our website or purchasing our Goods, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you must discontinue use of the Service immediately.
Orders and Payments
All Orders are subject to acceptance and product availability.
Prices for Goods are displayed on the Service and may be updated, modified, or corrected at our discretion without prior notice.
Full payment must be received and successfully verified before Goods are processed, packed, customized, or shipped.
We reserve the right to refuse, cancel, or limit any Order if we reasonably suspect:
• Fraudulent or unauthorized activity
• Pricing or listing errors
• Stock unavailability
• Payment verification issues
• Violations of applicable laws or regulations
• Misuse of promotions, vouchers, or discount codes, where applicable
If a payment has already been made for a cancelled Order, we will process a refund through the original payment method.
Product Information and Availability
We strive to ensure that all product descriptions, images, specifications, sizes, colors, materials, compatibility information, and pricing details are accurate and up to date.
However, minor differences may occur due to:
• Product updates by manufacturers or suppliers
• Display screen settings and image rendering
• Packaging changes
• Color variations due to photography or lighting
• Size or measurement differences within reasonable tolerance
• Technical specifications provided by suppliers
The Company reserves the right to correct any errors, omissions, or inaccuracies and to update product information at any time without prior notice.
Availability of Goods is not guaranteed. We may limit quantities, discontinue products, or withdraw items from sale at our discretion.
Product Use and Safety
Customers are responsible for reading and following all instructions, warnings, manuals, care labels, size guides, and safety information supplied with the products.
The Company shall not be responsible for damage, injury, or loss resulting from:
• Improper use of sports equipment
• Misuse of products
• Incorrect assembly or installation
• Unauthorized modifications or repairs
• Failure to follow manufacturer instructions
• Use of products for purposes other than their intended use
• Improper washing, care, storage, or handling of apparel and accessories
• Normal wear and tear from sports, training, or repeated use
Products should be used only in accordance with applicable safety guidelines, usage instructions, and regulations.
Delivery
We will make reasonable efforts to deliver Goods within the estimated delivery timeframe provided at checkout.
Delivery dates are estimates only and are not guaranteed.
Delays may occur due to factors beyond our reasonable control, including but not limited to:
• Courier service disruptions
• Weather conditions
• Public holidays
• High-volume order periods
• Supply chain interruptions
• Incorrect or incomplete delivery information
• Other unforeseen circumstances beyond our control
Risk of loss and ownership of Goods pass to you upon successful delivery to the shipping address provided.
Returns, Refunds & Cancellations
For information regarding returns, refunds, shipping, and order cancellations, please refer to our:
• Returns, Refund & Cancellation Policy
• Cancellation Policy
• Shipping Policy
These policies form an integral part of these Terms and Conditions.
Intellectual Property
All content available on the Service, including but not limited to:
• Text
• Images
• Product photographs
• Logos
• Trademarks
• Graphics
• Product descriptions
• Website design and layout
• Marketing materials
• Brand content
is the property of MOGAN SPORT PLANET SDN. BHD. or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, transmit, display, or exploit any content without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, MOGAN SPORT PLANET SDN. BHD. shall not be liable for any:
• Direct or indirect losses
• Incidental, special, or consequential damages
• Loss of data, business opportunities, revenue, or profits
• Delays caused by third-party service providers
• Loss, theft, or damage occurring after successful delivery
• Injury, damage, or loss caused by improper use of Goods
• Inability to access or use the Service or Goods
This limitation applies even if the Company has been advised of the possibility of such damages.
Nothing in these Terms shall exclude or limit liability where such exclusion is prohibited by applicable law.
Warranty Disclaimer
Unless otherwise stated, products are provided on an “as is” and “as available” basis.
Manufacturer warranties, where applicable, remain subject to the terms and conditions established by the respective manufacturer.
The Company does not provide any additional warranties beyond those expressly required under applicable law.
User Responsibilities
By using the Service, you agree to:
• Use the Service only for lawful purposes
• Provide accurate, current, and complete information when placing Orders
• Maintain the confidentiality of any account credentials
• Not misuse, disrupt, or interfere with the operation or security of the Service
• Not engage in activities that infringe upon the rights, safety, or property of others
• Review product details, sizes, colors, quantities, prices, and delivery information before completing payment
• Comply with all applicable laws and regulations
Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
You agree that any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Changes to These Terms
We reserve the right to update, amend, or modify these Terms and Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on the Service.
Continued use of the Service after such changes have been published constitutes your acceptance of the revised Terms and Conditions.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
• Company: MOGAN SPORT PLANET SDN. BHD.
• Registration No.: 202601018821 (1680918-W)
• Email: mogan_sport_planet@outlook.com
• Phone: +6011 5874 1718
• Address: 01-06, Blok P, Jalan Molek 3/19, Taman Molek, 81100 Johor Bahru, Johor, Malaysia.
